Funding Consultation (1 Hour Session)

Cancellation Policy

Cancellation & Instalment Policy Scheduled Appointments Once you have booked an appointment with Agata Business Services, that time is reserved exclusively for you. We are committed to starting all sessions promptly and expect our clients to do the same. We will wait a maximum of 15 minutes for you to join the meeting room. After this period, the appointment will be considered a no-show, and the session will be forfeited without refund. Appointment Rescheduling If you wish to reschedule your appointment, we require at least 48 hours’ notice prior to the scheduled session time. This request must be sent in writing to the trainer at alscontact@agatabatorska.com. Requests received after this period may not be accommodated, and the session may be forfeited. 📅 Cancellations and Refunds Pay-per-Session Services For appointments paid individually (not as part of a plan or subscription), cancellations made 7 working days or more in advance of the scheduled appointment are eligible for a full refund. Cancellations made less than 7 working days, and no later than 48 hours before the scheduled time, may be rescheduled once upon request. Cancellations made within 48 hours of the appointment are non-refundable. No Refunds Within 14 Working Days Cancellations received less than 14 working days before the session are not eligible for a refund, unless otherwise required under UK consumer law. 💳 Services Paid by Plan, Subscription, or Instalments Non-Cancellable Commitments All services purchased under a pricing plan, subscription, or instalment payment plan are non-cancellable once the agreement is confirmed at checkout. Instalment Plans By enrolling in an instalment plan, the client agrees to pay all scheduled instalments in full, regardless of whether sessions are used or completed. The service is delivered either progressively (over time) or in full from the first session, and therefore full payment is required without exception. No Mid-Term Cancellation Instalment plans, subscriptions, or packages cannot be cancelled partway through. Refunds will not be issued for unused time, sessions, or client no-shows. Legal Standing By ticking the checkbox at checkout, the client confirms agreement to all terms and conditions under the governing law of England and Wales. This agreement is binding under UK consumer contract regulations for digital services. For any questions or clarification, please contact us at: 📧 alscontact@agatabatorska.com

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